Process excellence consultant

New 15 July Kanton Zürich, Zurich Interim

For our client, an international bank with a global reach, Swisslinx are looking for a highly motivated Process Excellence Consultant to join a global project within the Wealth Management department delivering front-to-back efficiency leading change transformations.

Process Excellence Consultant, Wealth Management (Contract)

The team consists of experienced professionals operating globally, acting as a center of competence for process (re-)design and optimization work across the bank.

Your responsibilities will include the following:

• Assessing current conditions from 5 different angles (Voice of the Custom-er, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organi-zation & Skills)
• Solving problems, optimize processes and introduce new ways of working with a focus on Continuous Improvement
• Delivering PEX initiatives which include optimization projects and Target Op-erating Model design
• Implementation of solutions and ensuring sustainable change
• Leading opportunity assessments to identify suitable processes for automa-tion
• Collaborating with Digital PEX engagement leads and solution design special-ists in identifying automation solutions
• Coaching client teams on tools and methods and helping line managers with the consistent implementation

As the ideal candidate you will possess the following skills and experience:

• Academic degree or equivalent
• 3 years line and/or project management/consultancy experience, preferably in the Wealth Management area
• Knowledge and experience in one or more of the following areas: Process Op-timization, Continuous Improvement, Robotics Process Automation, RPA tools (e.g., Automation Anywhere, Blue Prism, Cicero OpenSpan), Target Operating Model design, Business Process Management (BPM), Agile
• Good understanding of operational processes in the financial services industry
• Strong analytical, communication and facilitation skills
• Lean Six Sigma knowledge and skills are a plus
• Fluent in English both oral and written

Are you interested in a new challenge? Then please send us your full CV (